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Privacy Policy
Privacy Policy
Effective Date: [10/2025]
Who We Are
We are Al Amaken Travel & Tourism (“we,” “our,” or “us”).
We provide digital travel solutions, including the sale of international eSIMs, hotel bookings, and travel packages.
We are committed to protecting your privacy and handling your personal data responsibly and transparently.
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Scope of This Policy
This Privacy Policy applies to all users who visit our website, use our mobile applications, or interact with our services (“Services”).
By using our Services, you agree to the collection and use of your information in accordance with this policy.
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Information We Collect
We collect information in the following ways:
• Information you provide directly: When you register, make a purchase, or contact us (such as your name, email address, phone number, billing information, and shipping address).
• Automatic data collection: When you use our website or app (including your IP address, device type, browser type, language settings, and usage data).
• Cookies and tracking technologies: We use cookies and similar tools to enhance user experience and analyze traffic.
• Information from third parties: Such as partners, affiliates, or payment processors when legally allowed or when you have given consent.
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How We Use Your Information
We use your data for the following purposes:
• To process and fulfill your purchases or service requests.
• To provide and improve our products and Services.
• To verify your identity and prevent fraud.
• To personalize your user experience and display relevant content or offers.
• To communicate with you about updates, support, or promotions (where permitted by law).
• To comply with legal obligations and regulatory requirements.
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Sharing Your Information
We may share your personal data only in the following cases:
• With our employees or authorized service providers who assist in operating our Services (e.g., hosting, payments, customer support).
• With trusted business partners and affiliates involved in delivering your eSIM or travel service.
• When required by law or to respond to lawful government requests.
• In the event of a merger, acquisition, or sale of assets — provided that the new entity upholds this policy.
We do not sell or rent your personal data to third parties.
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International Data Transfers
Your information may be stored and processed outside your country of residence.
We take reasonable measures to ensure that your data is protected under standards equivalent to applicable privacy laws (such as GDPR or Saudi data protection regulations).
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Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
Once your data is no longer needed, it will be securely deleted or anonymized.
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Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
However, please note that no method of transmission or storage is 100% secure.
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Your Rights
Depending on your jurisdiction, you may have the following rights:
• Access your personal data.
• Request correction or deletion of your data.
• Withdraw consent to data processing (where applicable).
• Object to or restrict certain types of processing.
• Request a copy or transfer of your data.
• Opt out of direct marketing communications at any time.
To exercise these rights, please contact us using the details below.
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Children’s Privacy
Our Services are not intended for children under the age of 13.
We do not knowingly collect or store information from minors.
If you believe a child has provided us with personal data, please contact us immediately.
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Changes to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes.
If significant updates occur, we will notify you via email or a prominent notice on our website.
We encourage you to review this page regularly.
- Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us at:
📧 Email:[email protected]



